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    I'm Scott, a UX writer in the San Francisco Bay Area

     

    I'm an experienced UX writer with a past in information architecture, content strategy, and technical writing. For over a decade, I've been involved in high-profile projects, specializing in design systems, and maximizing user experiences. One of my notable achievements was pioneering the UX writing movement at Oracle, where I brought empathy and problem-solving to the forefront. I have a knack for identifying root causes and creating user-centric content that delivers intuitive and engaging digital experiences.

  • Portfolio

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    Oracle - Reserve It app

    Services: UX writing

     

    Oracle needed a mobile app for employees and partners to reserve conference rooms and coworking spaces at its facilities.

     

    I collaborated with the UX designer to design the user experience and write UI copy within an aggressive timeframe.

     

    Contact me to see the content design!

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    Oracle - Mercury Design System

    Services: content strategy, content audit, information architecture, taxonomy, UX research, UX writing

     

    Oracle needed guidelines for a design system. The challenge was that the design system had been mostly undocumented, community-supported across multiple silos, and lacked a content point-of-view.

     

    I collaborated with UI Design Ops, front-end development, UX designers, and senior leadership to bring some calm to the chaos.

     

    Contact me to see an example!
  • My process

    1

    Discover

    2

    Research

    3

    Gather needs

    4

    Write

    5

    Test & iterate

  • Contact me

    Empathetic. Maximizing. Restorative

     

    Hire Scott Parsons-Freitas for your next job.

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    Email
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    LinkedIn