Scott Parsons-Freitas
I'm Scott, a UX writer in the San Francisco Bay Area
I'm an experienced UX writer with a past in information architecture, content strategy, and technical writing. For over a decade, I've been involved in high-profile projects, specializing in design systems, and maximizing user experiences. One of my notable achievements was pioneering the UX writing movement at Oracle, where I brought empathy and problem-solving to the forefront. I have a knack for identifying root causes and creating user-centric content that delivers intuitive and engaging digital experiences.
Portfolio
Oracle - Reserve It app
Services: UX writing
Oracle needed a mobile app for employees and partners to reserve conference rooms and coworking spaces at its facilities.
I collaborated with the UX designer to design the user experience and write UI copy within an aggressive timeframe.
Contact me to see the content design!
Oracle - Mercury Design System
Services: content strategy, content audit, information architecture, taxonomy, UX research, UX writing
Oracle needed guidelines for a design system. The challenge was that the design system had been mostly undocumented, community-supported across multiple silos, and lacked a content point-of-view.
I collaborated with UI Design Ops, front-end development, UX designers, and senior leadership to bring some calm to the chaos.
Contact me to see an example!My process
1Discover
2Research
3Gather needs
4Write
5Test & iterate
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